FAQ

Questions, answered

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How fast is activation?

Most orders are activated within minutes after payment confirmation. Custom or complex requests can take a little longer — we'll always keep you posted.

Can I upgrade or downgrade later?

Yes. Hosting and VPS plans can be changed as your needs grow or shrink. You only pay the difference.

Do you help migrate my existing website?

Yes. If you're moving from another provider, we'll help migrate your site with minimal downtime, free of charge on most plans.

What payment methods do you accept?

Bank transfer, popular e-wallets, and major international payment methods. Contact us and we'll work out what's easiest for you.

Do domains include DNS management?

Yes — every domain comes with free full DNS management, and we'll help you set up records if you're not sure how.

Is there a money-back guarantee?

If we can't deliver what was promised, we'll make it right or refund you. Fair is fair.

Can I host multiple websites on one plan?

On Business hosting and above, yes. On VPS, as many as your resources allow.

How do I contact support?

Email us anytime at [email protected] — you'll hear back from a real person, usually the same day.

Still curious?

We like questions. Send yours over.

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